THE ESSENTIALS
Openbookly Free
$0 USD
Your business profile and a place for customer questions.
- Claimed business profile
- Text knowledge base
- AI answers with GPT-5.6 Luna
- Customer conversations and follow-up inbox
- Shareable business link
OPENBOOKLY FOR BUSINESSES
Your business knowledge.
Ready for the next question.
Give customers an AI assistant that answers from the information you provide. Help them learn about your business, then make it easy to ask for a follow-up.
Free business profile · Text knowledge · Customer conversations
FROM WHAT YOU KNOW TO WHAT THEY NEED
A straightforward start.
You manage the information. Openbookly makes it available in a conversation about your business.
- 01
Claim your business
Sign in with a confirmed email, find your place, and enter your own business information. Confirm that you own or are authorized to manage the business.
- 02
Add your customer knowledge
Write a note, paste your FAQs, or load a .txt or .md file. Start with the services, policies, and practical details customers ask about most.
- 03
Share your Openbookly link
Put your business link on your website or share it in your customer communications. Visitors can open your business and ask questions without an account.
- 04
Review conversations and follow up
Read customer conversations in your private inbox. When someone explicitly requests follow-up, use the contact details they chose to share to respond.
Claims use confirmed email and an ownership declaration. They are not independent verification of business ownership.
YOUR WORDS ARE THE STARTING POINT
A useful answer begins
with useful knowledge.
Write for a customer who is meeting your business for the first time. Explain what you do, where you work, what is included, and which details need a direct conversation.
Your assistant uses owner-provided knowledge for a claimed business. It does not automatically search your website or the web. Keep your notes current and confirm important details with customers.
Read the knowledge FAQWhat to include
- Services and products
- What you offer, who it is for, and what is included.
- Practical details
- Service areas, preparation, accessibility information, or what to bring.
- Policies and common questions
- Booking steps, cancellation rules, and when a customer should contact you directly.
Write or paste text, or load a .txt or .md file. Up to 100,000 characters per note, 50 notes, and 2 million characters per business. Upload files under 400 KB. Add only information you are authorized to share with customers.
CHOOSE A PLAN FOR YOUR BUSINESS
Free to start. Room to grow.
Every business has its own plan. Customers can explore and ask questions without signing in.
A LITTLE MORE SHINE
Openbookly Premium
$20 USD / business / month
Everything in Free, with enhanced AI answers and a gold star.
- Everything in Openbookly Free
- Gold star on the map
- AI answers with GPT-6 Astra
- Up to 500 AI requests per 24-hour window
- Manage or cancel through Stripe billing
How the allowance works
Premium’s 500 AI requests are shared across all customers of one business. Each question or follow-up uses one request; unsuccessful attempts can count. The window resets 24 hours after its first request. Monthly fair-use limits may pause answers before this ceiling. When an allowance is reached, answers pause and customers are asked to try later. Premium does not switch to the Free model.
Free is also subject to availability and fair-use limits. Premium renews monthly until canceled; applicable charges and any taxes are shown at checkout. Paid access normally continues through the current billing period after cancellation. A gold star indicates Premium access, not a rating, endorsement, or independently verified claim. Neither plan guarantees search ranking or customer replies.
More about plans and limitsKEEP THE HUMAN CONNECTION
Make the next step personal.
Customers can choose Request follow-up and share how they would like you to contact them. Conversations and consented requests appear in your private owner inbox for 90 days. A request is an invitation to respond, not a confirmed booking.
See the customer experienceMAKE YOUR KNOWLEDGE USEFUL
Be ready for the next question.
Claim your business, add what customers should know, and share your link.